Helpline offering educational and psychological guidance

Schoulesch a psychologesch Helpline
A helpline to benefit from educational  guidance: call 8002 9090.

The helpline 8002 9090 provides general information on measures in the field of education. It is available during the week from 9 am to 12 am and from 1 pm to 4 pm.

You can also submit your questions in writing via the form at the bottom of this page.

Answers to frequently asked questions in the context of Covid-19 and education can also be found on the website of the Ministry of Education, Children and Youth:


General information about Covid-19 can be found on www.covid19.lu and the helpline of the Ministry of Health (247-65533) is available for medical questions about Covid-19.

Psychological assistance: call 8002-9393

The CePAS (Psycho-social and educational support centre) offers students, parents and teachers listening, advice and guidance by calling the helpline or in the context of your family.

The ONE (Office national de l 'Enfance) offers support to young people, parents of pupils and families.

The hotline is reachable from monday to friday, from 8.00 am to 6.00 pm.

Contact: Facebook and Messenger: @cepasluxembourg, E-Mail: info@cepas.public.lu, Website: www.cepas.lu


Si vous avez des questions ou désirez profiter d’un suivi psychologique, vous pouvez contacter le service d’assistance au numéro suivant : 8002 9090 ou utiliser le formulaire en ligne suivant :